What our customers say
We continually strive to provide the best possible service. Your satisfaction is really important to us at Kingsmaid and we would really appreciate your feedback on your experiences with us; please let us know how we are doing by using our Feedback Page .Click here to see our Reviews on Yell.com
What some other Customers say about Kingsmaid ...
Everyone I have had dealings with at Kingsmaid is lovely. The cleaners are excellent- really excellent- and thorough, I honestly can’t praise them enough.
Pleasant ladies when I have had the need to ring the office base. Do what I ask regarding changing my booking and instructions.
All round very happy with my service.
Gemma 8 Feb 20
Thank you Kingsmaid
I have had a regular service from Kingsmaid for many years. I rely on them to make my life easier. The cleaning standard is always very high and the staff are all lovely- both the cleaners and the office. I particularly want to praise sue who does an amazing job and is so pleasant to have around, if she isnt ever able to come then her replacements are good too, Eva is also a favourite, both have been with the company for many many years. The girls in the office are always so cheery and polite, a pleasure to deal with.
So thank you kingsmaid for all your hard work and all that you have done for me over the years - long may that continue!
sue C 24 Jan 20
I am a regular customer and have weekly cleans from Kingsmaid. Without exception the cleans I receive are of a high standard. The cleaners are unfailing polite and hard working. My house is left clean and fresh smelling.
LauraB-2501 4 Oct 19
My entire experience with Kingsmaid has been a pleasurable one. I live with my son and his wife and they have a regular booking. The office staff are friendly and very helpful.
The cleaners arrive as promised, fully equipped to do the tasks requested.
The house is a tidy house but they always make such a difference to the way it looks and feels. With 3 adults and 2 under 5's in the house it needs keeping on top of! some people think having a cleaner is a luxury but for us, all working, it allows us valuable free time. You don't have to think about cleaning with Kingsmaid, they know what to do, bring all the stuff they need and just get on with it. A few things that stand out about them are the products are cruelty free, we are animal lovers and this is important to us, the staff are polite and respectful of your things, they seem to genuinely enjoy their jobs which makes a difference. Cleaning is cleaning but its the extra bits that make the difference and make it a good service.
PaulineG-103 5 May 19
If Carlsberg did cleaning ...
To quote the famous ad campaign ...
If Carlsberg did cleaning it would be just like this ...
Great service, hassle free and does what it says on the tin.
Don't know what else I can say really -house looks and smells great after they have been.
Dust and crumb free, sparkly and shiny- what you would want from a cleaners company
OS-2 15 Mar 18
Can't Fault This Company
I spent a full morning last week trying to book a cleaning service and spoke to countless companies- Kingsmaid being the last- I wish they had been first!
The lady on the end of the phone was friendly and efficient - the phone actually being answered was a plus point, many others didn't bother! The fact that she was polite and knowledgeable was a bonus!
I took her advice and booked a 4 hour clean which has now taken place..
The cleaners were excellent- equally polite and knowledgeable as the young lady who took my booking.
The standard of their work was high and they worked quickly but thoroughly, completing all the requested tasks within the given time.
They did extra things that I wouldn't have thought to ask for that made the service spot on.
It was exactly as I had hoped it would be from start to finish, no issues and no problems.
I am delighted with this service and will continue to use Kingsmaid -
YC 15 Mar 18
Quality Reliable Service
Quality, reliable service. I have used this company for many years. Originally recommended by a friend. Hassle free and consistently delivers what is promised. I have no hesitation in recommending them to the fussiest of my friends. Pleasant staff, helpful office
R Grass 15 Feb 18
I have used Kingsmaid for over 3 years and have always been very satisfied with the whole service. The cleaners are great, very thorough and always pleasant.
The office staff are good, always happy to help to rearrange cleans or pass on any extra instructions. I use their key holding service so I don't have to be in if its not convenient. It is great to come home to a clean home. Would recommend
Jilly J 15 Feb 18
I have used Kingsmaid for oven and carpet cleaning many times in the past. I have now just had my first house clean with them. I am really pleased. The standard is high on all the services I have tried. The girls in the office are polite, helpful and knowledgeable. The cleaners on all the services have been really good, hard working and thorough. ld happily recommend Kingsmaid for these services.
MelindaM 3 Apr 17
Thorough and Trustworthy
After booking an initial clean to clear up after some building work I decided to book a regular service because I was really happy with my first clean.
My regular clean is everything I had hoped it would be. The cleaners are cheerful and hardworking. They follow the list I leave for them to the letter and clean well. They have a key to my house which is useful because I don't have to be there.
HildiL 21 Mar 17
Excellent clean and team!!
Excellent cleans and great team, would rate Kingsmaid 10/10. Overall very happy with my cleans and the standard of my cleans.
RichardA-117 9 Feb 17
Would highly recommend
We booked a 1 off clean thorough clean, we are really pleased they were very good and we would highly recommend. The office support and communication was great. We are now looking to book a regular cleaning service with Kingsmaid.
HarrietM-10 2 Feb 17
So very helpful
Kingsmaid are always so very helpful, and the cleaning quality is very very good. And what I find is the best thing is that they always bring absolutely everything they need to complete the job to the highest of standards.
2 Feb 17
We have booked a regular clean with Kingsmaid and are very happy with the service, The team always does an excellent job and are pleasant to deal with.
They always do a thorough and superb job.
Kaelan Oshea 29 Sep 16
I love having my cleans - every Friday, means I can chill at the weekend instead of cleaning! Thanks Kingsmaid!
BECKy0123 19 Aug 16
As a long standing customer I can highly recommend Kingsmaid - and have done so on many an occasion, I now know several people who use Kingsmaid due to my recommendation.
Their service does not disappoint. I have always found them to be reliable and trustworthy. Their cleaning standards are high and the ladies who clean are a delight to have around - always so cheerful and polite. The office ladies are very efficient and friendly, they deal with any queries quickly and competently.
charleshenshaw 19 Aug 16
Thank you Kingsmaid for a fantastic clean. Moving in to my new property and the house was spotless. A lovely, friendly team who worked really hard and the office support was fantastic, really helpful. Once settled I will be using you again!
JayneS-31 17 Aug 16
Thank you Kingsmaid
Thank you Kingsmaid for the clean you did at my parents house. They are elderly and quite vulnerable, I was really concerned about getting 'strangers' in to clean their house but as I don't live locally there really wasn't any other option. I was quite shocked by the state of their house when I last visited and decided I had to do something, despite their protestations that they didn't need help. A neighbour recommended Kingsmaid so I thought I'd give them a go whilst I was around to see what the service was like.
The lady on the phone - Sue I think? Was lovely, very reassuring. The ladies that came to clean the house did a great job, worked miracles really. They were great with mum and dad and they felt really comfortable having them there. They now have a regular service, which gives me peace of mind when I can't visit and mum
and dad are happy with it too.
SuzannahJ-2 13 Aug 16
We use Kingsmaid on a regular basis the overall quality of the cleaning is very good and always meets our requirements. The cleaning and office teams are both very friendly.
JohnK-94 5 Aug 16
Had a one off clean with Kingsmaid the overall quality was fantastic the team was lovely and I felt so comfortable leaving them in my home. The office were very efficient and helpful. Very happy.
HalleyC-1 5 Aug 16
We have a regular team with Kingsmaid who know exactly what we want and need no supervision from us at all, Other than an occasional request to concentrate on certain areas. Our team are good and know our requirements and am confident they just get on with the job.
GarryB-17 2 Aug 16
Kingsmaid service is very good our cleaner is very thorough and is very pleasant and keeps us all smiling!!!!
JohnathanB-3 2 Aug 16
I look forward to Kingsmaid coming each time, The team are so cheerful and friendly always have lots of energy and are friendly.
SamanthaG-14 2 Aug 16
Team are always very helpful and efficient, Always reliable and flexible. Very Good.
ElizabethP-18 28 Jul 16
Team was excellent, lovely and great attention to detail, Would like them back!!
VicR-2 28 Jul 16
Thank you very much Kingsmaid for our cleaner who did a brilliant job in our house, Both myself and my wife are very pleased.
BenC-77 12 Jul 16
Thorough and Reliable
I have been very impressed with my cleans. The team is so lovely and are always thorough in what they do.
Kingsmaid are always reliable and when I call the office they are always helpful.
CatherineM-34 12 Jul 16
I always have an excellent service by Kingsmaid. The cleaning teams are always good and the office support is always good and very accommodating when needed.
Beryl Smith 24 Mar 16
We had our first clean with Kingsmaid yesterday and I would just like to say what a great job the team did, We are delighted with the results.
17 Mar 16
I had a one off clean with Kingsmaid and just wanted to say how pleased I was with it, The team did a fantastic job. I am now having a regular service and I hope the great work continues.
Mr. SK 16 Mar 16
Excellent!!! The Kingsmaid service is very good, My cleaning team are great just wanted to say what a reliable and efficient service we receive each time.
Mrs. CF 15 Mar 16
I booked a clean one off clean for my Dad, All I can say is how happy we was with the service. My dad was made very comfortable I was worried about using a service we did not know although we were more than happy with the end result. My dad was happy with the cleaning team and the office support was very good. We will definitely use you again. Thank you
Fantastic Carpet Clean
I booked a carpet clean for my daughters apartment just wanted to say what a fantastic job, He was very polite, I will definitely keep your number and wouldn't hesitate to use your services again in the future.
TraceyD-12 19 Feb 16
Professional and Helpful
It is always lovely to come home to a lovely clean house, My friends always comment on how nice the house looks.
The office staff are always helpful when I call and professional.
DonnaL-3 17 Feb 16
Delighted, Lovely Job
Just wanted to say how great my clean was last week, I had been recommended to Kingsmaid by my friend. I can honestly say I was very happy and will definately use them again when needed as this time I had a one off clean.
AbbyK-1 1 Feb 16
Great service and Administration
I am delighted and extremely please with the service I received. I got home last night and found my house had been really well cleaned, Thank you very much and I hope every clean is just as good!
PaulineA-5 1 Feb 16
Thank you to the team for doing such a great job today, They were polite thoughtful and worked very hard. My little boy had a nap part way through when they were still cleaning, They worked round him ensuring the upstairs vaccing was done before he went to sleep which was very thoughtful. Just wanted to say thankyou from a very busy mum!
JulieF-6 1 Feb 16
They were brilliant
Graham 4 Jan 16
Always pleased with the service
I have a one-off clean every year and I am always pleased with the service.
Elaine 4 Jan 16
Very polite, friendly and efficient
Very organised and helpful and great standard of cleaning!
Mary 4 Jan 16
Excellent service, Consistently cleaned well
David 21 Dec 15
Very good standard
Very friendly, turned up on time& did a great job.
Very friendly & efficient
Terence 21 Dec 15
all the staff are very friendly and helpful
all the staff are very friendly and helpful
Joanne 21 Dec 15
Thanks very much for doing a great job today
Thanks very much for doing a great job today, I was very pleased with the service!
Thanks for all your help, will definitely use your services again
Maxine 21 Dec 15
Just not having to worry about the cleaning any more
Very pleasant, efficient and cheerful, Always polite and helpful, Keep it up!
I think the team spent a little longer than they should have done
Aileen 16 Dec 15
They are excellent. Trustworthy, helpful and hardworking
Reliable, trustworthy, helpful, cleaning team
Hilary 16 Dec 15
Always very prompt and efficient and friendly
It is just lovely to know that the cleaning is being taken care of by someone who actually cares about what they do and goes the extra mile.
Libby 16 Dec 15
Lovely. Very helpful, attentive staff
MRGWH 1 Dec 15
Coming home to a clean home, with the little touches that make you feel really looked after! Like the little note to say have a good day!
MSLBA 30 Nov 15
wonderful team--really lovely and so thoughtful and attentiv
can't imagine areas of improvement...I'm delighted with the service in every way
no scope fior improvement--keep doing what you're doing!
MSLDO 30 Nov 15
So confident are we of our services that we offer a free remedy services if you ever have cause for complaint.
Kingsmaid is the house cleaning team you can trust, that is right on your doorstep.
For further information complete the enquiry form or contact us on 0161 449 5834 or call your Regional Contact.