Carpet and Upholstery Cleaning

Domestic & Commercial

Our technicians are professionally trained and qualified in both carpet assessment and carpet cleaning. Before cleaning your carpet they will carry out a pre-inspection and analyse the fibres of your carpets to ascertain exactly what the makeup is of each carpet. This is to ensure that the correct cleaning solution is chosen for the type of carpet fibre as each carpet fibre type has different properties and responds differently to the various types of cleaning solutions we carry.

We use only the highest quality carpet cleaning solutions and industry leading carpet cleaning equipment which means the extraction of more dirt, soiling and ensures a typical drying time of just 1- 2 hours.

Our Services

In addition to cleaning your carpets and upholstery we also offer the following services:

• Protection – We can apply a protectant after the carpet cleaning has been carried out to help guard against future spills and stains, this is an invisible layer that will not change the look or feel of your carpet.
• Deodorisation – We can add a deodoriser when carrying out the carpet cleaning ensuring the carpet is left both clean and fresh smelling.
• Anti-Allergy Treatment –  This is a treatment which helps with allergies and kills dust-mites.
• Anti-static Treatment - Static build up is created by friction between carpet fibres and other moving objects such as people's shoes or electric field currents from equipment such as computers. Most commonly static discharge can be found in office environments where staff can experience shocks when touching objects such as doors and filling cabinets.
• Carpets with nylon fibres in them, left untreated can interfere with the operation of electronic equipment and computer terminals.

How Often Should I have my carpets cleaned?

To ensure that your carpets stay in good condition and last longer, we recommend that your carpets are cleaned each year.

People often make the mistake of thinking because their carpets look dull and dirty the time has come to change them. This is often not the case and we are able to restore your carpets by professionally cleaning them.

Carpets are like any other fabric over time will become soiled, duller in colour and can start to have a musty odour.

We can professionally clean your carpets to extract the dirt, freshen the carpets and remove those odours.

Important information

• Cancellations require 3 full working days notice in order to re-schedule and avoid having to charge you.
• Should you be unable to commence your cleaning service after payment of the fee, this can be refunded subject to a £20 administration fee plus any fees incurred for late cancellation.

Notice period and charges

     3 full working days; nil
     2 working days; 25% of original fee
     1 working day; 33% of original fee
     Same day; 50% of original fee
     Upon arrival; 75% of original fee
     Upon commencement; full original fee

Residential Carpet Cleaning Frequency Chart

	Carpet Owner / Maintainer		Professional Carpet Cleaner / Restorer
Traffic Soil Rating	Vacuuming	Spot Cleaning	Heavy-Use Area Cleaning	Restorative Cleaning
Light Soil	1x per week	Daily or as soon as spots are noticed.	Traffic areas every 12 to 18 months	Every 2 years or per manufacturer warranty.
Normal Soil (families with children or elderly)	1 to 2x per week	Daily or as soon as spots are noticed.	Traffic areas every 6 to 12 months	Annually
Heavy Soil (families with pets, smoking)	2 to 4x per week	Daily or as soon as spots are noticed.	Traffic areas every 3 to 6 months	Semi-Annually (2x annually)
Extreme Conditions (large families, multiple pets)	Daily	Daily or as soon as spots are noticed.	Traffic lanes every 2-3 months	Quarterly (4x annually)

 

Stain Removal Tips

Stain Type	Difficulty	What can you Do?	What can Kingsmaid Do?
Blood	Difficult	Mop up with a mild detergent Rinse further with cloudy ammonia.	Kingsmaid has a product that removes blood.
Black Sauce	Easy	Mop up with detergent Ammonia solution can also help.	This is no trouble for Kingsmaid.
Dyes	Extremely Difficult	Dry cleaning fluid can assist if attended to quickly; if allowed to dry, it is best to ring Kingsmaid.	A tough stain we can generally improve or remove.
Cordial	Medium to Difficult	If you are to get it out, you must attend to it instantly by diluting it with cold water. Pour on, soak up and repeat until the stain is out.	Kingsmaid remove most cordial stains.
Coffee	Medium	Apply a solution of ammonia and soak up, then a solution of white vinegar. Repeat.	Kingsmaid remove coffee stains every day.
Beer	Easy	Apply a solution of dishwashing liquid, then rinse out. Stain should disappear.	Kingsmaid Spot Remover removes most stains.
Fanta	Extremely Hard	Has a very potent food colouring. You'll need us unless diluted and soaked up quickly.	Kingsmaid can remove the residue for you.
Soft Drink	Medium	Dilute and soak up. If it prevails, use vinegar first then ammonia, and alternate until gone or until  there is no more improvement.	Kingsmaid can remove the residue for you.
Soiling	Easy	The build up from dirty feet and footwear. It means your carpets need a clean.	Ring Kingsmaid to find a convenient time.
Nail Polish	Hard	Nail Polish Remover should be liberally applied and rinsed out. Repeat while effective.	Kingsmaid can remove the residue for you.
Grease or Oil	Easy	Dry cleaning fluid applied and then rinsed out with the procedure carried out several times.	Call Kingsmaid for deep clean if soiling returns.
Ink or Biro	Extremely Hard	Methylated spirits should remove entirely if attended to before it dries.	A tough one when dry. We can usually improve it.
Tea	Easy	Ammonia solution: Soak up then a white vinegar solution. Repeat until removed.	An every day stain removal for Kingsmaid.
Paint (oil based)	Medium to Hard	Mineral turps should be used to dilute; soak up and re-apply until paint is all gone. (Too much turps will damage the carpet backing)	If stain prevails, call in Kingsmaid.
Rust	Extremely Hard	Lemon juice can remove fresh rust marks.	Kingsmaid can treat old or stubborn rust marks.
Pot Plant Stains	Easy if Fresh, Hard if old	White vinegar rinse can remove many pot plant stains. If it is an old one, the mildew may have started to rot the carpet.	Kingsmaid have a special treatment to remove water browning.
Red Wine	Medium	Apply salt and allow to dry, use a white vinegar solution. Rinse then use an ammonia solution. Repeat while effective.	Kingsmaid can remove the residue for you.
Urine	Hard	When fresh use an ammonia solution. Rinse, then a white vinegar solution.	If it prevails call us. The acid in some urine and vomit can burn your carpet.
Vomit	Medium	Depends on the food. Most human vomit will clean up with a detergent mix. Animal vomit of regurgitated worm pills or heavily coloured food can be extremely difficult. Dilute and use dry cleaning fluid.	Kingsmaid can remove the residue for you.
Wood Stains	The Worst	Prevention is the key. Put plastic or some other safe material under all the wooden legs, such as tables and bookshelves, etc. Once this stain is there, there is nothing you can do, except ring Kingsmaid.	Most times Kingsmaid can improve the appearance and sometimes remove completely.
Tomato Sauce	Easy	Rinse with dishwashing liquid or strong soap. If it remains use ammonia, rinse, then use white vinegar. Repeat if necessary.	Kingsmaid can remove the residue for you.
Shoe Polish	Medium	Methylated spirits or dry cleaning fluid are your best allies. Treat it while fresh.  If allowed to remain, can become very difficult.	Kingsmaid can remove the residue for you.
Wax	Hard	Coloured wax has highly concentrated dye in it. It is best to refer to Kingsmaid if you have a wax problem.	Removing the wax is relatively easy.  The dye will need our expertise.
Chocolate	Easy	Dishwashing liquid or a good soap should rinse the chocolate away.	Kingsmaid can remove the residue for you.
Mildew	Extremely Hard	Even Kingsmaid are tested with mildew! Kingsmaid have some remedies that often save the day.	Call Kingsmaid.