Carpet and Upholstery Cleaning
Domestic & Commercial
Our technicians are professionally trained and qualified in both carpet assessment and carpet cleaning. Before cleaning your carpet they will carry out a pre-inspection and analyse the fibres of your carpets to ascertain exactly what the makeup is of each carpet. This is to ensure that the correct cleaning solution is chosen for the type of carpet fibre as each carpet fibre type has different properties and responds differently to the various types of cleaning solutions we carry.
We use only the highest quality carpet cleaning solutions and industry leading carpet cleaning equipment which means the extraction of more dirt, soiling and ensures a typical drying time of just 1- 2 hours.
Our Services
In addition to cleaning your carpets and upholstery we also offer the following services:
- Protection – We can apply a protectant after the carpet cleaning has been carried out to help guard against future spills and stains, this is an invisible layer that will not change the look or feel of your carpet.
- Deodorisation – We can add a deodoriser when carrying out the carpet cleaning ensuring the carpet is left both clean and fresh smelling.
- Anti-Allergy Treatment – This is a treatment which helps with allergies and kills dust-mites.
- Anti-static Treatment - Static build up is created by friction between carpet fibres and other moving objects such as people's shoes or electric field currents from equipment such as computers. Most commonly static discharge can be found in office environments where staff can experience shocks when touching objects such as doors and filling cabinets.
- Carpets with nylon fibres in them, left untreated can interfere with the operation of electronic equipment and computer terminals.
How Often Should I have my carpets cleaned?
To ensure that your carpets stay in good condition and last longer, we recommend that your carpets are cleaned each year.
People often make the mistake of thinking because their carpets look dull and dirty the time has come to change them. This is often not the case and we are able to restore your carpets by professionally cleaning them.
Carpets are like any other fabric over time will become soiled, duller in colour and can start to have a musty odour.
We can professionally clean your carpets to extract the dirt, freshen the carpets and remove those odours.
Important information
- Cancellations require 3 full working days notice in order to re-schedule and avoid having to charge you.
- Should you be unable to commence your cleaning service after payment of the fee, this can be refunded subject to a £20 administration fee plus any fees incurred for late cancellation.
Notice period and charges
3 full working days; nil
2 working days; 25% of original fee
1 working day; 33% of original fee
Same day; 50% of original fee
Upon arrival; 75% of original fee
Upon commencement; full original fee
Residential Carpet Cleaning Frequency Chart
Carpet Owner / Maintainer | Professional Carpet Cleaner / Restorer | |||
Traffic Soil Rating | Vacuuming | Spot Cleaning | Heavy-Use Area Cleaning | Restorative Cleaning |
Light Soil | 1x per week | Daily or as soon as spots are noticed. | Traffic areas every 12 to 18 months |
Every 2 years or per manufacturer warranty. |
Normal Soil (families with children or elderly) | 1 to 2x per week | Daily or as soon as spots are noticed. | Traffic areas every 6 to 12 months |
Annually |
Heavy Soil (families with pets, smoking) | 2 to 4x per week | Daily or as soon as spots are noticed. | Traffic areas every 3 to 6 months |
Semi-Annually (2x annually) |
Extreme Conditions (large families, multiple pets) | Daily | Daily or as soon as spots are noticed. | Traffic lanes every 2-3 months |
Quarterly (4x annually) |
Stain Removal Tips
Stain Type | Difficulty | What can you Do? | What can Kingsmaid Do? |
Blood | Difficult | Mop up with a mild detergent Rinse further with cloudy ammonia. |
Kingsmaid has a product that removes blood. |
Black Sauce | Easy | Mop up with detergent Ammonia solution can also help. |
This is no trouble for Kingsmaid. |
Dyes | Extremely Difficult | Dry cleaning fluid can assist if attended to quickly; if allowed to dry, it is best to ring Kingsmaid. | A tough stain we can generally improve or remove. |
Cordial | Medium to Difficult | If you are to get it out, you must attend to it instantly by diluting it with cold water. Pour on, soak up and repeat until the stain is out. | Kingsmaid remove most cordial stains. |
Coffee | Medium | Apply a solution of ammonia and soak up, then a solution of white vinegar. Repeat. | Kingsmaid remove coffee stains every day. |
Beer | Easy | Apply a solution of dishwashing liquid, then rinse out. Stain should disappear. | Kingsmaid Spot Remover removes most stains. |
Fanta | Extremely Hard | Has a very potent food colouring. You'll need us unless diluted and soaked up quickly. | Kingsmaid can remove the residue for you. |
Soft Drink | Medium | Dilute and soak up. If it prevails, use vinegar first then ammonia, and alternate until gone or until there is no more improvement. | Kingsmaid can remove the residue for you. |
Soiling | Easy | The build up from dirty feet and footwear. It means your carpets need a clean. | Ring Kingsmaid to find a convenient time. |
Nail Polish | Hard | Nail Polish Remover should be liberally applied and rinsed out. Repeat while effective. | Kingsmaid can remove the residue for you. |
Grease or Oil | Easy | Dry cleaning fluid applied and then rinsed out with the procedure carried out several times. | Call Kingsmaid for deep clean if soiling returns. |
Ink or Biro | Extremely Hard | Methylated spirits should remove entirely if attended to before it dries. | A tough one when dry. We can usually improve it. |
Tea | Easy | Ammonia solution: Soak up then a white vinegar solution. Repeat until removed. | An every day stain removal for Kingsmaid. |
Paint (oil based) | Medium to Hard | Mineral turps should be used to dilute; soak up and re-apply until paint is all gone. (Too much turps will damage the carpet backing) | If stain prevails, call in Kingsmaid. |
Rust | Extremely Hard | Lemon juice can remove fresh rust marks. | Kingsmaid can treat old or stubborn rust marks. |
Pot Plant Stains | Easy if Fresh, Hard if old | White vinegar rinse can remove many pot plant stains. If it is an old one, the mildew may have started to rot the carpet. | Kingsmaid have a special treatment to remove water browning. |
Red Wine | Medium | Apply salt and allow to dry, use a white vinegar solution. Rinse then use an ammonia solution. Repeat while effective. | Kingsmaid can remove the residue for you. |
Urine | Hard | When fresh use an ammonia solution. Rinse, then a white vinegar solution. | If it prevails call us. The acid in some urine and vomit can burn your carpet. |
Vomit | Medium | Depends on the food. Most human vomit will clean up with a detergent mix. Animal vomit of regurgitated worm pills or heavily coloured food can be extremely difficult. Dilute and use dry cleaning fluid. | Kingsmaid can remove the residue for you. |
Wood Stains | The Worst | Prevention is the key. Put plastic or some other safe material under all the wooden legs, such as tables and bookshelves, etc. Once this stain is there, there is nothing you can do, except ring Kingsmaid. | Most times Kingsmaid can improve the appearance and sometimes remove completely. |
Tomato Sauce | Easy | Rinse with dishwashing liquid or strong soap. If it remains use ammonia, rinse, then use white vinegar. Repeat if necessary. | Kingsmaid can remove the residue for you. |
Shoe Polish | Medium | Methylated spirits or dry cleaning fluid are your best allies. Treat it while fresh. If allowed to remain, can become very difficult. | Kingsmaid can remove the residue for you. |
Wax | Hard | Coloured wax has highly concentrated dye in it. It is best to refer to Kingsmaid if you have a wax problem. | Removing the wax is relatively easy. The dye will need our expertise. |
Chocolate | Easy | Dishwashing liquid or a good soap should rinse the chocolate away. | Kingsmaid can remove the residue for you. |
Mildew | Extremely Hard | Even Kingsmaid are tested with mildew! Kingsmaid have some remedies that often save the day. | Call Kingsmaid. |